Terms & Conditions

Making your Payment

How to Contact Us

A full set of contact details is included on our Contact Page including a simple form for you to use to email us.

Shipping and Handling

For deliveries to a mainland UK address, dispatch time is generally one working day. So, if you are ordering an item, you can expect to receive the item at your door within 5 working days of placing your order. We endeavour to keep all items available in stock, but occasionally due to excessive demand or poor supply, items may not be available immediately. We will e-mail you with a predicted delivery date and confirm this once the item is back in stock.

Your Security and Credit Card Security

We value your security and as such have done our utmost to ensure that none of your personal information is at risk while you are visiting our site. If you select to use our secure server option, you will be transferred to the secure server prior to your payment details being requested. The secure server uses 128 bit encryption and as such you can feel confident that your details cannot be intercepted by any third party at any point during the transaction.

Your privacy

For specific information regarding our privacy policy, please refer to the Privacy Policy page

Back Orders

There may be occassions where the goods you order from us are not in stock at our premises. In such an event, you will be advised of this situation by email and we will endeavour to issue you with an anticipated delivery date. You have the option to cancel your offer to buy goods from us at this point OR to grant us permission to source goods on your behalf. Should you select to grant us permission to source goods on your behalf, we may take a significant deposit as part payment toward the total cost of the goods. We will give you a delivery date by which you should expect to have received delivery. If we fail to meet this delivery date, we will issue a full refund of any deposits taken.

If you wish to complain.

Please address all complaints to the Manging Director at the address given on our contact us page. We will endeavour to satisfy all complaints quickly and efficiently.

Returns

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.. To exercise the right to cancel, you must inform us [full name, address postcode email etc] of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. Effects of cancellation If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than— (a) 14 days from the day you return any goods supplied, or provide evidence that you have returned them, or (b) if there were no goods supplied, 14 days from the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us or … [insert the name and geographical address, where applicable, of the person authorised by you to receive the goods], without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Definitions

The "COMPANY" refers to Colin Wakefield owner of Rush Cycles The "BUYER" refers to the purchaser of goods and services.

Fitness for purpose

The company are in no way liable for the purpose and fitment of goods and services supplied to the buyer. The company has no control over the fitment, suitability and method of their application or use. The company excludes any condition or warranty implied by statue or otherwise as to the fitness of its goods or any other particular whatsoever

Liability

The companys liability to the buyer shall at no time exceed the price of the goods supplied. The company shall be under no liability for any direct loss and/or expense or any indirect loss and /or expense suffered by the buyer or liability to third parties incurred by the buyer. The company shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. The company shall be under no liability whatsoever for the quality and purpose of goods supplied to the buyer or to a third party.

Prices

Prices of goods and services supplied as of this date are correct but subject to market fluctuation and revision. Without prior Notice.